Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use Stoked Sauna Share.

Last updated: January 18, 2025

Privacy at a Glance

We believe in transparent data practices. We only collect information necessary to provide our service, never sell your data to third parties, and give you control over your privacy settings. All payments and sensitive communications happen directly between users.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, profile photo, and bio
  • Host Information: Sauna descriptions, photos, location, pricing, and availability
  • Communication: Messages between hosts and guests through our platform
  • Reviews and Feedback: Reviews you write and receive from other users

Information We Automatically Collect

  • Usage Data: How you interact with our platform, pages visited, features used
  • Device Information: Browser type, operating system, IP address, device identifiers
  • Location Data: General location for search functionality (with your permission)
  • Analytics: Aggregated usage statistics to improve our service

2. How We Use Your Information

We use your information to:

  • Provide and maintain our platform services
  • Connect hosts with guests and facilitate communication
  • Process and display your sauna listings
  • Send important updates about bookings and platform changes
  • Improve our services and develop new features
  • Ensure platform safety and prevent fraudulent activity
  • Provide customer support and respond to inquiries
  • Comply with legal obligations and enforce our terms

3. Information Sharing

With Other Users

  • Your public profile information (name, photo, bio)
  • Sauna listing details if you're a host
  • Reviews and ratings you've received
  • Communication through our messaging system (messages are private between users)

With Service Providers

  • Cloud hosting and data storage providers
  • Email service providers for platform communications
  • Analytics services (with anonymized data)
  • Customer support tools

What We DON'T Do

  • We never sell your personal information to third parties
  • We don't share your data for advertising purposes
  • We don't provide your contact details to other users unless you choose to share them

4. Payment Privacy

Important: Stoked Sauna Share does not process payments. All financial transactions occur directly between hosts and guests. We do not:

  • Collect or store credit card or banking information
  • Have access to your payment details
  • Process any financial transactions
  • Store cryptocurrency wallet information

Payment privacy and security are handled directly between you and other users using whatever payment method you both agree upon.

5. Data Security

We protect your information through:

  • Encryption of data in transit and at rest
  • Secure cloud infrastructure with regular security updates
  • Limited access to personal data on a need-to-know basis
  • Regular security assessments and monitoring
  • Secure coding practices and vulnerability testing

While we implement strong security measures, no system is 100% secure. We encourage users to use strong passwords and be cautious about sharing personal information.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we have about you
  • Correct: Update or correct inaccurate information in your profile
  • Delete: Request deletion of your account and associated data
  • Export: Download your data in a machine-readable format
  • Restrict: Limit how we process your information
  • Object: Opt out of certain data processing activities

To exercise these rights, contact us at stokedsaunashare@gmail.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in and remember your preferences
  • Analyze how our platform is used to improve functionality
  • Ensure platform security and prevent fraud
  • Provide personalized search results

You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.

8. Third-Party Services

Our platform may integrate with third-party services for enhanced functionality:

  • Maps Services: For location display and search functionality
  • Analytics: Google Analytics for usage statistics (anonymized)
  • Social Login: Optional sign-in through Google or other providers

These services have their own privacy policies. We encourage you to review them when using these features.

9. Data Retention

We retain your information for as long as:

  • Your account is active
  • Necessary to provide services or resolve disputes
  • Required by law or for legitimate business purposes

When you delete your account, we remove your personal information within 30 days, though some information may be retained for legal or safety purposes.

10. Children's Privacy

Our platform is not intended for users under 18 years old. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. International Users

Our platform is based in the United States. If you're using our service from outside the US, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international data transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or platform notification. Continued use of our platform after changes indicates acceptance of the updated policy.

Privacy Questions or Concerns?

If you have questions about this Privacy Policy or how we handle your information, please contact us: